Chief Sales Officer
From Counsel: Chief Sales Officer
Location: London
Chief Sales Officer Opportunity at FromCounsel
We are seeking a Chief Sales Officer to lead commercial growth at FromCounsel as we scale our premium legal knowledge and productivity platform into a multi-product enterprise business. This is a board-facing leadership role reporting directly to the CEO, working closely with the Head of Partnerships and senior leadership team.
About FromCounsel – Legal Knowledge and Productivity Platform
FromCounsel is trusted by leading law firms and in-house legal teams in the UK and internationally. Our platform combines expert legal knowledge, automated documents and training, all underpinned by a rigorous editorial process with input from partner chambers. Our Corporate Knowledge product is used by over 90% of the UK’s top law firms, Big Four legal teams and more than 160 organisations, and is trusted as a single source of truth for complex legal questions with exceptionally high retention.
We have evolved into a multi-product platform with automated document suites for M&A, share reorganisations and shareholders’ agreements, supported by key AI distribution partnerships that extend how our knowledge is accessed and used. These enhancements support value-based enterprise commercial conversations while the authoritative legal knowledge a tour core remains the foundation of the platform.
The Chief Sales Officer Role
The Chief Sales Officer will take full accountability for commercial revenue and sales performance across FromCounsel’s core product offerings. You will build a predictable, board-ready sales engine with strong forecasting, pipeline discipline and sales cadence. A key part of the role is leading enterprise go-to-market strategy, successfully taking new products to market and embedding them in both existing and new customer relationships.
Commercial Growth and ARR Scaling Opportunity
FromCounsel is delivering consistent commercial performance, with c.45% ARR growth and 32% growth in booked revenue, supported by exceptionally high customer retention, multi-year contracts and built-in price increases, resulting in negligible churn.
The next phase will focus on product expansion, the continued rollout of value-based pricing, and deeper penetration of the existing customer base, as the platform scales further across enterprise legal and professional services environments.
Key Responsibilities
• Lead and deliver full commercial revenue and sales performance across core product offerings
• Build a predictable, board-ready sales engine with clear metrics and accurate forecasting
• Embed disciplined sales processes, CRM rigour, performance management and sales cadence
• Lead enterprise go-to-market strategy for new product launches and value-based pricing
• Drive multi-product growth through cross-sell, bundling and targeted new customer acquisition
• Work closely with the Head of Partnerships on partner-influenced commercial opportunities
Leadership Profile and Experience Required
• Proven experience scaling ARR in enterprise B2B subscription businesses
• Demonstrable track record of scaling a business from circa £5m to £25m+ ARR, with accountability for growth outcomes
• Strong sales leadership experience, including forecasting discipline, pipeline management and team development
• Experience selling high-value, non-tangible subscriptions into complex, enterprise environments
• Track record of leading go-to-market strategy for new products and multi-product platforms
• Experience selling into legal buyers is strongly preferred; adjacent enterprise B2B content, data, research or specialist SaaS experience will be considered
Location and Working Pattern – London
This role is based in London. A minimum of two days per week in the office is expected initially, with flexibility thereafter.
How to apply
This role is being handled by our talent partner, HansonSearch. If you have the relevant experience and would like to be considered, please contact ivanas@hansonsearch.comwith your CV and a short overview of your relevant experience. Hanson Search will coordinate next steps and initial conversations.
FromCounsel and Hanson Search are committed to equality of opportunity for all.
Apply for this position
If you are interested in finding out more about, or in applying for, this exciting opportunity, please send your CV, together with a covering letter, to jobs@fromcounsel.com, referencing the job title you're applying for in the subject line.
FromCounsel Ltd is committed to protecting your privacy, we will process and hold your CV for 6 months.
FromCounsel is an equal opportunities employer and a member of the Disability Confident scheme. Applicants must have the right to work in the UK without any restrictions.
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